Privacy Policy

1. Who We Are

BRH Renewables Limited ("BRH Renewables", "we", "us", "our") is a company registered in England and Wales under company number 16668550. Our registered office is at 68 Chelsea Bridge Road, London, England, SW1W 8RQ.

We operate the website brh-renewables.co.uk and provide renewable energy and electrical installation services.

For any privacy-related enquiries, please contact us at: [email protected]

2. What Personal Data We Collect

We may collect the following personal data when you interact with our website or contact us:

• Full name
• Email address
• Phone number
• Property address or postcode
• Information about your property and energy requirements
• Any other information you choose to include in your enquiry

We also collect non-personal technical data through standard web server logs and cookies (see Section 7).

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiry or quote request
• To communicate with you about a project or service
• To improve our website and services
• To comply with legal obligations

We will not use your personal data for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Legitimate interests — to respond to enquiries and manage our business operations
• Contractual necessity — where processing is necessary to provide services you have requested
• Legal obligation — where required by applicable law
• Consent — where you have given explicit consent (e.g., for marketing communications)

5. Who We Share Your Data With

We do not sell your personal data to third parties. We may share data with:

• Trusted service providers who assist with our business operations (e.g., email hosting), subject to data processing agreements
• Legal or regulatory authorities where required by law

6. How Long We Keep Your Data

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with legal and regulatory requirements. Enquiry data is typically retained for up to 3 years unless a longer period is required by law.

7. Cookies

Our website uses cookies. Please see our Cookie Policy for full details of what cookies we use and how to manage them.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate personal data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured format
• Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected].

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.